One way to start troubleshooting is by model layer
Network access or Physical layer: Is the cable unplugged? Is the interface up?
Data link Layer: did the ARP entry come up correctly?
Networking/Internet layer: Do you have a unique IP address? Is your DNS correct?
Transport layer: Is the correct port open?
Application layer: Is the program I'm trying to use installed? Updated? Is the Daemon running?
A second way to start troubleshooting is to ask questions of yourself and the server
Why am I unable to ping a known address?
What's my error message?
What's the most common issues and have I checked them?
What changed from the last time I used this machine?
Suggested Activities and Discussion Topics:
On each of your servers install the networking Tools, the package is called net-tools. Try one of the commands to make sure the install went well.
Read through This article and try out several of the commands on each server, making note of what you're seeing and if you have to make any changes to get each command to work
Start up one of your servers, and find where your server keeps the networking info. Pull up the documentation, look at the config file/script/tool, explore around the file system. Make notes with answers to the following questions:
What do you see?
Where is your networking info located?
Does it use a script?
Conf file?
Tool?
Special commands?
Complete the lab that is found on This PDF Make sure you are paying careful attention to the requirements.
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